At Zoraiz Store, we want you to be fully satisfied with your purchase.

1. Return Time:
You can return or exchange products within 7 days of receiving your order.

2. Return Conditions:

• The product must be unused and in its original packaging.
• Opened or used herbal products cannot be returned for health and safety reasons.
• You must provide proof of purchase (order number or receipt).

3. Damaged Product:
If you receive a damaged Product, please contact us within 48 hours of delivery. We will replace or refund it quickly.

4. Refund Method:
Refunds will be made through the same payment method you used for your order. It may take 5–7 working days to process.

5. Return Shipping:
Return shipping costs are the buyer’s responsibility unless the product was damaged or wrong.

6. Contact Us:
For return requests, please contact us at:
Zoraiz Store
Email: zoraizstore.com@gmail.com
Phone: 03454927545